HOW TO MEASURE PERFORMANCE ? COMMENT MESURER LA PERFORMANCE ?
English version Following the World Cup, we would like to remind you that elite sport offers an almost unique clarity: the rules are written in advance, the refereeing aims to be impartial, and the final result (the score) is indisputable. Translating this rigor into the realm of public governance can be an excellent approach to moving past subjective rhetoric and relying on facts instead. However, governance is a multi-disciplinary endurance sport. To draw effective inspiration from it, performance can be divided into three main pillars: 1. Outcome Indicators (The Scoreboard) In sports, it is the score. In governance, these are macroeconomic, financial, or social KPIs (Key Performance Indicators). A policy is not judged by its intentions, but by its strict results. In public policy: The unemployment rate, GDP growth, the Gini index (measuring inequality), the budget balance, or healthy life expectancy. In business: Return on investment (ROI), revenue growth, talent re...